A shocking revelation has come to light in La Jolla, where a homeowner, Manoj Aggarwal, claims he was overcharged by San Diego Gas & Electric (SDG&E) for years due to a hidden extra meter on his property. This meter, Aggarwal discovered, was a remnant of an old electric vehicle (EV) charging program that ran from 2012 to 2014.
But here's where it gets controversial... Aggarwal believes this extra meter should have been removed when the program ended in 2014. He was being billed for his entire home's usage, plus an additional charge for the EV charger and other parts of the house, essentially a double charge.
SDG&E acknowledges that Aggarwal's home is not an isolated case, with around 140 customers having similar legacy meters from the old EV program. However, they maintain that these customers are being billed appropriately.
And this is the part most people miss... Aggarwal's story highlights a potential communication gap between SDG&E and its customers. While SDG&E claims there was no overcharging, Aggarwal stands by his claim and says he was not on the correct rate plan for an EV owner until recently.
The issue has sparked a debate: Should SDG&E take responsibility for these legacy meters and ensure customers are on the right plans? Or is it the customer's duty to stay informed and updated about their billing?
What's your take on this? Do you think SDG&E should have proactively addressed this issue, or is it the customer's responsibility to stay informed? We'd love to hear your thoughts in the comments!